Privacy Policy

1. Introduction

uFlo.ai (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at uFlo.ai, use our services, or interact with us.

2. Information We Collect

Personal information you provide

• Name, email address, phone number, and company name when you submit our contact form
• Billing and payment information when you purchase services
• Communication content when you email or message us
• Any other information you choose to provide

Information collected automatically

• Device and browser information (type, operating system, language)
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide, maintain, and improve our services
• To respond to your inquiries and fulfill your requests
• To send administrative information, updates, and marketing communications
• To personalize your experience and deliver relevant content
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and services (hosting, analytics, email delivery)
• Professional advisors such as lawyers, auditors, and accountants as needed
• Legal authorities when required by law, regulation, or legal process
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@uFlo.ai.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@uFlo.ai.